Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and share your information when you interact with our website, online store, and services.

Information We Collect

We collect personal information that you provide directly to us, including:

  • Name

  • Email address

  • Shipping and billing details

  • Order information

  • Any information submitted through forms or customer service enquiries

We also automatically collect information about your interactions with our website, including through cookies and similar technologies, such as:

  • Device and browser information

  • Pages viewed

  • Time spent on the site

  • Interaction with ads or marketing content

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate with you about your purchase

  • Provide customer support

  • Improve website performance and user experience

  • Personalise marketing and advertising

  • Comply with legal obligations

Sharing Your Information

We may share your personal information with trusted third parties, including:

  • Payment processors

  • Shipping and logistics partners

  • Marketing and advertising partners

  • Website hosting and analytics providers

Some of this sharing may involve the use of cookies or tracking technologies to deliver advertising that is more relevant to your interests.

We do not sell your personal information.

Targeted Advertising & Cookies

We use cookies and similar technologies to understand how you use our website and to show you relevant ads on other platforms.

Depending on your location, you may have the right to opt out of targeted advertising.

You can manage cookies through your browser settings or by adjusting preferences in any pop‑ups or banners provided on our site.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data (where legally permitted)

  • Opt out of targeted advertising

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details below.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no method of transmission over the internet is completely secure.

Retention of Information

We retain your information only as long as necessary to fulfil the purposes outlined in this policy or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.